The number 1-800-510-2020 is the California Aging and Adult Information Line, a direct service contact for the California Department of Aging (CDA).
A Lifeline for California Seniors & Caregivers
This toll-free, statewide telephone number is designed to automatically route callers to the appropriate Area Agency on Aging (AAA) for their location. The AAAs are local agencies that are part of a statewide network that provides a wide range of services to seniors and adults with disabilities. This system ensures that callers are connected with services that are specific to their community.
Your One Stop Shop for Senior Support in California
The California Aging and Adult Information Line is a gateway to a comprehensive list of programs and services administered by the CDA and its local partners. These services are designed to help seniors and caregivers address various needs, from health and nutrition to legal and financial assistance.
Examples of programs you can get information about by calling this number include:
- Nutrition Services: This includes both the Home-Delivered Meals Program (Meals on Wheels) for homebound seniors and the Congregate Meals Program, which provides meals in a social, community setting.
- Caregiver Support: The line can connect caregivers with resources, training, counseling, and even respite care to help them manage their responsibilities.
- Health and Wellness: This includes health screenings, fall prevention programs, chronic disease self-management classes, and other health promotion initiatives.
- Legal Services: The line can provide referrals for legal assistance regarding issues like housing, elder abuse, consumer fraud, and help with Social Security, pensions, and Medicare.
- Medicare Counseling (HICAP): Callers can get free, confidential, one-on-one counseling on Medicare benefits, supplemental insurance, and long-term care planning.
- Transportation: For seniors who no longer drive, the line can provide information on transportation services available in their area to get to appointments and other important places.
- In-Home Support Services: You can find information about services that help seniors with daily activities, allowing them to remain independent in their own homes.
In essence, calling 1-800-510-2020 is a way for older adults and their caregivers to get personalized, local assistance without having to know which specific agency or department to contact. It is a central point of entry to a network of services designed to promote the health, well-being, and dignity of older Californians.
Empowered Aging covers Alameda, Contra Costa and Solano counties. The AAA resource numbers for those agencies are:
(510)577-1900 Alameda
(925)229-8434 Contra Costa
(707)784-8960 Solano