File a Grievance - Empowered Aging

You have the right to file a grievance regarding a complaint or an incident, and to submit feedback of any services provided to you.

All grievances are confidential and rights are protected.

Procedure

A grievance may be submitted verbally or in writing to Empowered Aging’s senior leadership staff. Call 925-685-2070 to report verbally and/or complete the grievance form listed below to report in written form. Empowered Aging’s leadership staff will respond verbally or in writing within 7 working days of receipt of your grievance.

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Thank you for joining the Empowered Aging community. We’re so thrilled you’re here! Advocates
and supporters like you help us drive change forward to build a stronger, safer journey in aging for those we serve now and for future generations. Please keep an eye out for our monthly newsletter, where we talk about all things happening at our organization and share more details about how you can get involved. We’ll see you on the inside!

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Procedure